Terms of service

Every engagement is scoped on a call before payment. A date is held once the deposit is received and the engagement agreement is signed. Deposits are applied to the final balance.

Deposits are non-refundable because a held date turns away other work. A date can be moved once, subject to availability, when the request comes with reasonable notice. Terms for weather, venue closure, and force majeure are set in the engagement agreement.

Delivery timelines are stated per package and run from the date of the shoot. Galleries are delivered online, organized and color corrected, with print ordering enabled. Unedited files and raw captures are not delivered.

Clients receive written commercial usage rights for their organization's marketing and communications. Copyright remains with Taken By Storm LLC. Resale, sublicensing, and third-party distribution require a separate license. Taken By Storm may use delivered images for portfolio, Field Notes, and promotional purposes unless the engagement agreement restricts it.

Prints ordered from client galleries are produced and shipped by the gallery platform's print partners. Licensing and wall art commissions are quoted individually and governed by the terms of that quote.

Payments are processed by Stripe. Invoices are due on the terms stated on the invoice. Late balances may delay delivery.

Questions about these terms go to hello@takenbystorm.co.